Privacy Policy

Data Controller: GWG Srls Via Carbonazzi 10 – 09123 – Cagliari
Owner Contact Email: info@guestwelcomeguide.com
Types of Data collected:
The Data Controller does not provide a list of the types of Personal Data collected. Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed prior to the collection of said Data.
Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.
Users who have doubts regarding which Data is mandatory are encouraged to contact the Data Controller.
Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy.
The User assumes responsibility for the Personal Data of third parties obtained, published, or shared through this Application.
Mode and place of processing the Data
Methods of processing:
The Data Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Data Controller. The updated list of these parties may be requested from the Data Controller at any time.
Place:
The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved in the processing are located. For further information, please contact the Data Controller.
The User’s Personal Data may be transferred to a country other than that in which the User is located. To find out more about the place of processing, the User can refer to the section containing details about the processing of Personal Data.
Retention time:
Unless specified otherwise in this document, Personal Data is processed and stored for the time required by the purpose for which it has been collected and may be retained for a longer period due to potential legal obligations or based on the Users’ consent.
Cookie Policy:
This Application uses Tracking Tools. To learn more, Users may consult the Cookie Policy.
Further information for Users in the European Union
Legal basis of processing:
The Data Controller may process Personal Data relating to Users if one of the following applies:
* Users have given their consent for one or more specific purposes;
* provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
* processing is necessary for compliance with a legal obligation to which the Data Controller is subject;
* processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Data Controller;
* processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by a third party.
In any case, the Data Controller will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Further information on retention time:
Unless specified otherwise in this document, Personal Data is processed and stored for the time required by the purpose for which it has been collected and may be retained for a longer period due to potential legal obligations or based on the Users’ consent.
Therefore:
* Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User shall be retained until such contract has been fully performed.
* Personal Data collected for the purposes of the Data Controller’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Data Controller within the relevant sections of this document or by contacting the Data Controller.
The Data Controller may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Data Controller may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after expiration of the retention period.
The rights of Users based on the General Data Protection Regulation (GDPR):
Users may exercise certain rights regarding their Data processed by the Data Controller.
In particular, within the limits of the law, Users have the right to do the following:
* Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
* Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
* Access their Data. Users have the right to learn if Data is being processed by the Data Controller, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the Data undergoing processing.
* Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
* Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Data Controller will not process their Data for any purpose other than storing it.
* Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Data Controller.
* Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
* Lodge a complaint. Users have the right to bring a claim before their competent data protection authority or take legal action.
Users are entitled to learn about the legal basis of Data transfers to a country abroad including to any international organization governed by international law or set up by two or more countries, such as the UN, and about the security measures taken by the Data Controller to safeguard their Data.
Details on the right to object:
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Data Controller, or for the purposes of the legitimate interests pursued by the Data Controller, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn whether the Data Controller is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights:
Any requests to exercise User rights can be directed to the Data Controller through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Data Controller as early as possible and always within one month, providing the User with all the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Data Controller to each recipient, if any, to whom the Personal Data has been disclosed, unless this proves impossible or involves disproportionate effort. The Data Controller shall inform the User about those recipients if the User requests it.
Further information about the processing
Legal defense:
The User’s Personal Data may be used for legal purposes by the Data Controller in court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.
Specific information:
Upon request of the User, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning specific Services or the collection and processing of Personal Data.
System logs and maintenance:
For operation and maintenance purposes, this Application and any third-party services it uses may collect system logs, i.e., files that record interaction and may also contain Personal Data, such as the User IP address.
Information not contained in this policy:
More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time using the contact details.
Changes to this privacy policy:
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Data Controller. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Data Controller shall collect new consent from the User, where required.
Definitions and legal references
Personal Data (or Data):
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Usage Data:
Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.
User:
The individual using this Application who, unless otherwise specified, coincides with the Data Subject.
Data Subject:
The natural person to whom the Personal Data refers.
Data Processor (or Processor):
The natural or legal person, public authority, agency, or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner):
The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.
This Application:
The hardware or software tool by which the Personal Data of the User is collected and processed.
Service:
The service provided by this Application as described in the relative terms (if available) on this site/application.
European Union (or EU):
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Legal information:
This privacy statement has been prepared based on provisions of multiple legislations. Unless otherwise specified, this privacy policy relates solely to this Application.