In cosa è diverso WelcomeGuide da TouchStay e Hostfully?

TouchStay e Hostfully offrono guide digitali con informazioni statiche — wi-fi, regole, contatti, istruzioni. WelcomeGuide aggiunge tre funzioni che nessuno dei due ha: un Receptionist AI 24/7 che risponde agli ospiti in tempo reale nella loro lingua, suggerimenti contestuali basati sul meteo geolocalizzato, e un sistema di upselling integrato senza commissioni. Il piano Basic parte da €49 il primo anno contro i ~€87 di Hostfully e i ~€91 di TouchStay. Il piano Pro a €299/anno con guide illimitate non ha equivalenti nel mercato.

Cosa fa esattamente il Receptionist AI 24/7 — è diverso da una semplice chatbot?

Sì, è profondamente diverso. Una chatbot generica risponde con risposte predefinite. Il Receptionist AI di WelcomeGuide è addestrato sui dati reali della struttura: conosce le regole della casa, gli orari, i contatti, i servizi offerti e i punti di interesse inseriti nella guida. Risponde agli ospiti in modo contestuale, nella loro lingua, a qualsiasi ora. Non sostituisce il rapporto con l'ospite: lo supporta, gestendo le domande di routine e liberando il tempo dell'host.

WelcomeGuide fa solo da guida informativa o aiuta anche a vendere servizi extra?

Fa entrambe le cose. La parte informativa — wi-fi, check-in, regole, mappa, guida locale — è la base. WelcomeGuide è progettato anche per generare revenue aggiuntiva attraverso l'upselling dei servizi extra. Il sistema è integrato nella guida, senza reindirizzamenti esterni, senza commissioni e senza complessità tecnica per l'host.

Chi c'è dietro WelcomeGuide?

WelcomeGuide è un prodotto italiano, nato a Cagliari, Sardegna. È sviluppato da un team che conosce il settore dell'ospitalità dall'interno. L'idea nasce dall'esperienza diretta nella gestione di strutture ricettive, con l'obiettivo di dare agli host indipendenti e ai property manager uno strumento professionale, semplice e realmente utile. Un prodotto italiano, pensato per il mercato europeo dell'ospitalità turistica.

Create Your 24/7 AI Receptionist in 5 Minutes

The only digital guide with a 24/7 AI Receptionistthat answers your guests in 5 languages with proactive suggestions based on real-time weather, plus a Setup Assistantthat helps you configure your guide right from your dashboard. Zero App to download for the guest: they just scan the QR Code. Save time and offer a 5-star service. Easy, fast, and professional.

Start Now

Product technology
? Powered byClaude.ai

? Translations byDeepL Pro

☀️ Live WeatherOpenWeatherMap

??Made in Italy

? Live Guide

See how the guide looks to your guests

This is a real guide, created in just a few minutes with WelcomeGuide. Your guests open it by scanning a QR Code — without downloading any app.

24/7 AI Receptionist that responds in 5 languages
Self check-in with codes and maps
Wi-Fi with direct QR Code
Extra services and local tips
Automatically in English, German, Spanish and French

Start Now — from €49/year
Open Full Guide ↗

LIVE

Tap to see
the guide in action

? This is how guests see it on their smartphone

Everything you need, in one place

Check-in & Info

Contacts, parking instructions, interactive map, house rules and complete details on self check-in (keybox codes, keypad access) for a smooth arrival.

Smart Wi-Fi

Dedicated QR Code for automatic connection without typing passwords.

Extra Services

Digital showcase to sell your additional services and experiences.

House Manuals

Photos and instructions for appliances (AC, Washing Machine, TV).

♻️

Waste & Recycling

Collection calendar and bin colors always clear.

?️

Local Guide

Your personal recommendations for restaurants, beaches and activities.

⚡

Utilities & Meters

Photo gallery for meter readings and Tourist Tax info.

Useful Numbers

Medical Guard, Taxi and Emergencies just a click away.

Always Updated

Edit online and the guide updates instantly. No more reprinting.

Eco-Friendly

Say goodbye to paper and useless reprints. Reduce your environmental impact and offer a sustainable stay.

How It Works

REGISTER

Choose the plan that best suits your needs and proceed with registration

SIMPLE DASHBOARD

Update check-in and check-out times, self check-in methods and codes, house rules, your contacts, the property address with interactive map, the WiFi password, services offered and extra services such as tours and rentals, a local guide with points of interest, beaches, attractions and recommended restaurants and, for hotels with a restaurant, you can even upload the Menu of the Day

INSTANT QR CODE PRINTING

Generate a unique QR Code for each guide. Your guests scan it upon arrival and have everything at hand, in their own language. You can also send the Guide via email or WhatsApp before your guests arrive, so they have the Contacts, the Property Address with interactive map and the check-in details right at hand (in case of Self Check-in, the code to open the safe-box with the keys or the keypad code to access the property)

Your Immediate Benefits

Zero Stress & Time Saving

Stop the usual repetitive questions about WiFi, Check-in and Check-out. Provide your guests with all the key information about your property 24/7, before they even ask.

Increase Your Revenue

Not just information. Easily promote your extra services (transfers, tours, rentals, late check-out) or dinner at your restaurant with its Menu of the Day directly from the guide, and earn more thanks to the dedicated showcase.

Professional Branding

Offer a simple, modern service and improve the Guest Experience. No more crumpled papers. Welcome guests with a designer Plexiglass Display that enhances your property. The guide will automatically adapt to their language.

Choose Your Plan

Basic

€89/year

€49/1st year

New Member Promo

Ideal for owners of a holiday home, B&B and small accommodation facilities.

1 Digital Guide
Personal Dashboard
Automatic translation into 5 languages
2 AI Assistants included (Setup Assistant that helps Hosts configure their guide and the Receptionist AI that answers any guest question)
Dedicated dynamic QR Code (change your wi-fi password and the QR updates automatically)
Priority Support & Assisted Setup
✅ Smart Kit Generator (PDF with Logo + Wi-Fi)
? Welcome Start Pack: €9.90 (Optional)

Choose Basic

Business

€169/year

Ideal for those who manage more than one holiday home, B&B and medium-large accommodation facilities.

Up to 5 Digital Guides
Centralized Dashboard
Automatic translation into 5 languages
2 AI Assistants included (Setup Assistant that helps Hosts configure their guide and the Receptionist AI that answers any guest question)
Dedicated dynamic QR Code (change your wi-fi password and the QR updates automatically)
Priority Support & Assisted Setup
✅ Smart Kit Generator (PDF with Logo + Wi-Fi)
? 1 Welcome Start Pack INCLUDED (Value €29.90)
✅ Free Tracked Shipping

Choose Business

Pro

€299/year

Ideal for Hosts who manage more than 5 holiday homes, tourist rental agencies and large accommodation facilities.

Up to 20 Guides
Centralized Dashboard
Automatic translation into 5 languages
2 AI Assistants included (Setup Assistant that helps Hosts configure their guide and the Receptionist AI that answers any guest question)
Dedicated dynamic QR Code (change your wi-fi password and the QR updates automatically)
Priority Support & Assisted Setup
✅ Smart Kit Generator (PDF with Logo + Wi-Fi)
? 1 Welcome Start Pack INCLUDED (Value €29.90)
✅ Free Tracked Shipping

Choose Pro

Make an unforgettable first impression

Give visibility to your property with theWelcome Start Pack. You will receive directly at home the elegant Plexiglass countertop display with your Logo and your Smart QR Code already printed and configured.

✅ Professional high-resolution printing
✅ Assisted configuration of your Guide
✅ Shipping included

Commercial value €29.90.
Available for only€9.90with the Basic plan (orFREEwith the Business and Pro plans).

Reviews from our Hosts

5.03 recensioni verificate

È un po' lungo l'inserimento dei dati, delle guide e tutte le informazioni utili ad un ospite. Una volta completato il tutto è un piacere vedere come il motore dell'intelligenza artificiale interagisce con l'ospite, basta fare una domanda anche completa e appare all'istante la risposta quasi come se rispondessi io di persona. Consigliatissima!!!!

Salvatore Giuseppe PecorellaPiano Basic17/07/2026

Ho trovato Guestwelcomeguide dopo una lunga e accurata ricerca, perchè avevo bisogno di una guida intuitiva e pratica da usare. soprattutto la volevo compilare in italiano con il servizio di traduzione simultanea in inglese per gli ospiti. Se potessi dare + di 5 stelle lo farei..! Punto anche in più per l'assistenza perchè in meno di un'ora mi ha aiutato nella compilazione. GUIDA TOP

Francesca romana MaioranaPiano Basic17/05/2026

Da quando ho scoperto Guest Welcome Guide i miei ospiti sono tutti entusiasti. Trovano qualsiasi info sulla casa sempre a portata di mano e per qualsiasi domanda o informazione possono chiedere in tempo reale a qualsiasi ora al Receptionist Ai! Economica, facile da configurare.. Super Consigliata!!

MarcoPiano Basic15/04/2026

Frequently Asked Questions

Everything you want to know about WelcomeGuide

TouchStay and Hostfully offer well-structured digital guides. TouchStay has introduced an AI Chatbot that answers questions based solely on guide content, with no live data or contextual weather. Hostfully provides AI tools for the host (InboxAI), but has no conversational AI Receptionist for the end guest. WelcomeGuide adds features neither of them has: a 24/7 AI Receptionist with integrated live weather and dynamic context, contextual suggestions based on geolocated weather, and a commission-free upselling system. On pricing, the Basic plan starts at €49 for the first year — Hostfully has a free base plan for 1 guide and a paid Pro plan with no public price, TouchStay uses a per-property calculator with no flat EUR rates published. GuestWelcomeGuide’s Pro plan at €299/year has no equivalent on the market.

Yes, it is profoundly different. A generic chatbot replies with predefined answers. WelcomeGuide’s AI Receptionist is trained on the real data of your property: it knows your house rules, your schedules, your contacts, the services you offer and the points of interest you have added to the guide. It answers guests contextually, in their own language, at any hour — even at 3 a.m. while you are asleep. It does not replace your relationship with the guest: it supports it, handling routine questions and freeing up your time.

It does both. The informational part — wi-fi, check-in, rules, map, local guide — is the foundation. But WelcomeGuide is also designed to generate additional revenue for the host through upselling of extra services. A guest who already has the guide open on their phone is in the best moment to purchase an additional service. The system is integrated into the guide, with no external redirects, no commissions and no technical complexity for the host.

GuestWelcomeGuide is an Italian product, born in Cagliari, Sardinia. It is developed by a team that knows the hospitality sector from the inside — not a generic software house. The idea comes from direct experience managing accommodation facilities, with the goal of giving independent hosts and property managers a professional, simple and genuinely useful tool to improve the guest experience and simplify daily work. An Italian product, designed for the European hospitality market.